These Terms mentioned herein form the contract between the User using the Online Digital GR services and info-kin Solutions. By applying for Online Digital GR Services and accessing the service the User acknowledges and accepts these Terms of Service (Terms & Conditions). The agreement shall remain valid until it is replaced by another agreement or terminated by Info-kin Solutions or Online Digital GR Service is closed, whichever is earlier.
1) USE OF SERVICES
a) Access and Use. Info-kin hereby grants Customer a limited, non-exclusive, revocable, non-transferable right to access the Online Digital GR Service for its internal use only during the Subscription Term and subject to the terms of the Sales Order(s), this Agreement and the Documentation. Customer may not sub-license or transfer the rights granted by Info-kin in this Agreement.
b) Subscriptions. The subscription becomes effective upon placement of an order and will continue to be in effect until terminated in accordance with these Terms and Conditions. Client may use Online Digital GR Service free till 31/03/2022 and then the first invoicing period runs from the order confirmation date and one year ahead. After that, invoicing takes place automatically every year in advance on the previous order confirmation date.
c) Availability. Online Digital GR Services are provided as available and Info-kin makes no guarantee that the Services will be available continuously. Info-kin shall endeavor to provide Services availability of 90.0% measured annually. Info-kin reserves the rights to perform monthly maintenance activities aimed at updating its systems with recommended patches and fixes. Administrative and support services will be available Monday through Saturday (working days only) between 9:00am and 6:00pm. Info-kin reserves the right to temporarily suspend access to the Services: a) during planned downtimes for upgrades and maintenance; b) during any unavailability beyond our reasonable control such as acts of God, acts of terror or civil unrest; c) during technical failures beyond our control such as inability to access the internet or denial of service attacks; or d) if Info-kin suspects or detects Malicious Software.
d) Internet Connection. A high-speed Internet connection is required for proper use of the Online Digital GR Services. Customer is responsible for procuring and maintaining network connections that connect Users to the Services, including but not limited to, "browser" software that supports protocols used by Info-kin. Info-kin is not responsible for notifying Customer or Users of any upgrades, fixes or enhancements to any such software or for any compromise of Customer Data transmitted across networks or telecommunications facilities that are not owned, operated or controlled by Info-kin.
e) Reservation of Rights. Info-kin retains all right, title, and interest to all intellectual property created, used, or provided by Info-kin for the purposes of this Agreement, including, but not limited to, all Webpage and Documentation. Info-kin shall own all right, title, and interest in and to all modifications, improvements or derivatives of any part of the Services (created by either party). Customer hereby makes all assignments necessary to provide Info-kin such ownership rights. Notwithstanding anything in this Agreement to the contrary, Info-kin will always retain any and all ownership rights in Info-kin’s technology. For technology advances and production efficiency, Info-kin reserves the right, from time to time, in its sole discretion and without incurring any liability to Customer to: (a) discontinue or limit its provision of any Services upon ninety (90) days notice; (b) without materially impairing the applicable functionality, alter the specifications, design, construction or territorial or other market scope of distribution of any product or service; and (c) change its sales and distribution policies and practices. Info-kin will cooperate with Customer to reduce any inconveniences caused by any change under this section.
f) Updates. Any new or modified functionality added to the Service and any updates or enhancements to the Service are subject to the terms of this Agreement. Info-kin reserves the right to deploy updates or enhancements at any time.
g) Feedback. If Customer provides any feedback to Info-kin concerning the functionality or performance of an Application (including identifying potential errors and improvements), Customer hereby assigns to Info-kin all right, title, and interest in and to the feedback, and Info-kin is free to use the feedback without payment or restriction.
2) CUSTOMER’S RESPONSIBILITIES
a) General. Customer is responsible for compliance with this Agreement by Users and for all activities that occur through its use of the Services. Customer is responsible for ensuring that its use of the Service complies with all applicable laws and regulations. Customer shall work cooperatively to identify and resolve issues with the Services and to help improve them.
b) Customer shall: 1) maintain the confidentiality of the administrator and user logon identifications, passwords and account information; 2) be responsible to kept data and images of scanned GR securely provided to you in DVD or Pen Drive or in any media. 3) be responsible for the accuracy, quality, integrity and legality of Customer Data and of the means by which Customer acquired it; 4) be responsible for determining whether the Services or information generated using the Services is sufficient for its purposes; 5) use commercially reasonable efforts to prevent unauthorized access to Services and Documentation and shall immediately notify Info-kin in writing of any such unauthorized access or use; and 6) use the Software and Services only in accordance with the Documentation. If there is unauthorized use by anyone who obtained access through Customer, Customer will take all steps reasonably necessary to terminate the unauthorized use and will assist with any actions taken by Info-kin to prevent or terminate such unauthorized use.
c) Customer shall not (by itself or through third-parties): 1) make Services available to anyone other than Users including anyone operating as a service bureau to benefit third-parties; 2) interfere with or disrupt the integrity or performance of the Services or any data contained therein; 3) attempt to gain unauthorized access to Services or their related systems; 4) attempt to decipher, decompile, reverse engineer or otherwise discover the source code of any software associated with Services: 5) use Services to knowingly post, transmit or store any content that is unlawful, harmful, racist, hateful, obscene or discriminatory (including Malicious Software); 6) access any part of Services, Software or Documentation in order to build a competitive product or service; or 7) use any of Info-kin’s intellectual property except as permitted under this Agreement, a Sales Order or the Documentation. Info-kin has the right to immediately suspend Customer’s Service in the event that it suspects a violation of this section, and in its sole discretion, terminate this Agreement.
DISCLAIMER
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